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MEDICAL HEALTH INSURANCE
Our mailing address:
    Continental General Insurance Company
    PO Box 2650
    Omaha, NE 68103-2650

Care Coordination
Phone number: 1-877-575-4207        

  • Referral Service 
  • Non-Network Negotiation Service
  • Ask A Nurse
  • Pre-Authorization of Inpatient Hospital Services
  • Case Management-Special Care for Special Cases
  • Disease Management 

Claims
Claim Submission Address (paper claims):
    Continental General Insurance
    PO Box 21680
    Eagan, MN 55121-0680

For electronic claim filing:
    Payer ID: 71404


Customer Service
Phone number: 1-800-545-8905
Email: 
Customer Service

  • Verify your policy benefits

  • Check on the status of pending claims
  • Find out the status of an application
  • Provide us with any additional information to expedite your pending claim
  • ID card requests
  • Policy changes

Dental Benefits
Dental claims contact information:
Address:
        Continental General Insurance Company
        Administrative Office
        PO Box 1526
        Latham, NY 12110
Phone number: 1-866-316-4140
Fax: 518-782-3223

LabOne

Lab Card Program
Phone number: 1-800-646-7788
Website:
www.labcard.com

LabOne Select
Phone number: 1-800-750-1253
Website:
www.laboneselect.com

Pharmacy Benefits
Phone number: 1-800-545-8905
Express Scripts phone number: 1-800-287-4526
Website:
www.express-scripts.com

PPO Locator
Phone: 1-877-575-4207
Website: 
PPO Locator Website

Precertification
Phone number: 1-877-575-4207
Precertification is not required for out-patient treatment.  In-patient precertification requirements may vary by state.

Sales
Email: Sales




 
   
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