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Home > Medical Insurance > Customers > FAQs > Administrative FAQs
You may fill out an online form by clicking here. Or call us toll-free at 1-800-545-8905 or email Customer Service from the secure link on the Contact Us page of this website. You may also fax your information to us at 1-402-496-8264.
You can make the following changes by mail or fax:
Changing your address
Removing optional benefits
Removing dependents or dependent coverage from your plan
Adding a newborn dependent
Changing your PPO network
Confirming student status information for your covered dependents
Correcting information (spelling of name, social security number, etc.)
Fax a signed request to Policyholder Services at 1-402-496-8264, or mail your signed request to: Policyholder Services Continental General Insurance Company PO Box 2650 Omaha, NE 68103-2650 Please contact your agent or call one of our Customer Service Representatives toll-free at 1-800-545-8905 for details.
Call us toll-free at 1-800-545-8905 or email Customer Service from the secure link on the Contact Us page of this website You may also fax your information to us at 1-402-496-8264.
You have several options. You can increase your deductible, eliminate optional benefits, increase your coinsurance, or (if you participate in an indemnity plan) you can change to a PPO Plan. For more information, call Customer Service at 1-800-545-8905 or email Customer Service from the secure link on the Contact Us page of this website..
If your coverage is terminated, you may apply for reinstatement, subject to medical underwriting, within 60 days of the date of termination of coverage.
Generic Reinstatement Form Florida Reinstatement Form
Note: Adobe Acrobat Reader 5.0 is required.
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